Published on 26 May 2025

Role of the main user

Find out more about the role of the main user and their permissions and responsibilities here.

In order to work in the Chemicals Product Register (RPC) after successfully creating your (CH-Login/AGOV) user account, the account must be linked to one or more reporting companies. Access to a reporting company always requires a user role:

• What user roles are there in the RPC?

  We recommend assigning the available user roles according to the following scheme:

General rules:

• Each reporting company must have at least one main user
• If a reporting company is newly linked to the RPC (i.e. the search entry for the reporting company does not have a green info box: already exists in the RPC) or is entered, the first (CH-Login/AGOV) user account that requests access to the reporting company must always be a main user. Only then can internal/external sub-users and additional main users be added.

How do you apply for the role of main user?

For information on opening a new (CH-Login/AGOV) user account in the RPC, including the access request, see: Opening a (CH login/AGOV) user account.

• The role of main user can be selected directly in the RPC after the reporting company has been specified.
• The application form must be signed by an authorised signatory of the selected reporting company as listed in the commercial register (Zefix).
• To activate the user account, send the application form in PDF format by email to [e-mail].
• You will receive a confirmation email from RPC as soon as access has been granted or a rejection decision has been made

The correct role authorisation is always the responsibility of the registering company signing the form.

Please note that

• a registering company can have several main users
• A main user does not necessarily have to work in Switzerland. However, we recommend that at least one person who works for the reporting company holds the role of main user

What are the responsibilities of a main user?

The main user has administrative rights within the RPC. Unlike sub-users, they can do the following for the reporting company:

• Authorise access requests from sub-users
• Manage all access permissions for sub-users, e.g. change or deactivate the role of the internal vs. external sub-user
• Submit forms and applications for biocides and fertilisers that have been pre-filled externally by a sub-user

However, the main user cannot do the following in the RPC for the reporting company:

• Open a user account (CH-Login/AGOV) on behalf of another person (neither main user nor sub-user), including an access request.
• Automatically access all confidential product information (authorship)
• Manage company data

How can you authorise new sub-users?

• Authorisation and management of sub-users of the reporting company

  Authorised main users have the right to independently authorise access requests from sub-users, both internal and external, and to manage their access rights in the RPC. The following instructions will guide you through the process of editing open sub-user access requests and managing them in the RPC. You will also learn how to change the user type of a sub-user (i.e. internal or external) and how to revoke access for already authorised (CH-Login/AGOV) user accounts:

  • User Management by Main Users

    PDF339.59 kB6 September 2025

• Access to personal data associated with your (CH-Login/AGOV) user accounts

  A main user can view the following personal data of the (CH-Login/AGOV) user accounts associated with their reporting company:

  • Last name
  • First name
  • Company details of the account profile (i.e. the company the person works for)

  The owners of a (CH-Login/AGOV) user account can also decide for themselves whether the following data should be made visible:

  • Telephone number
  • Email address

How can you request and manage additional access to a registration company for your (CH-Login/AGOV) user account?

• Create additional access request

  A (CH-Login/AGOV) user account can be linked to several registration companies/different user roles. If your (CH-Login/AGOV) user account is already linked to at least one registration company, you can request additional access by following these instructions:

  • Create an additional access request for another company

    PDF863.69 kB2 October 2024

• Switch between your accesses to reporting companies (user profiles)

  If you have multiple accesses to reporting companies with your (CH-Login/AGOV) user account, you can switch between your user profiles and set a default profile in the profile selection. The following instructions show you how to do this:

  • Change User Profile and default profile

    PDF198.25 kB2 October 2024

Migration and summary of permissions between versions 4.6 and 4.7 of RPC

With the release (Release Note) of version 4.7 of RPC, user management has been updated. The role of the main user has been migrated to the new version and its permissions have been adjusted as follows: